Delivery Information

Delivery Information

DELIVERY DETAILS

We deliver sweets, gift hampers, savories in Delhi& NCR and same day delivery also available in selected locations. You simply select the date most convenient to you and we will be there!

Delivery Charge:

The Delivery charges will be flat Rs.50/- upto 3kgs. And after that 10/-per kg for each subsequent kilo increase in weight based on the product weight and your preferred delivery location at the time of checkout.

What happens if we are late?

We have a 98% on time record. However, if we are going to be slightly late due to unavoidable circumstances, Our customer support team will be in touch with you to inform the same.

Cancelling / changing delivery date and slot:

Your delivery date & slot cannot be cancelled but YES it can be changed by reaching out to our Customer Support desk at service@mithaaionline.com or order@mithaaionline.com.

 

You can also call us at 9971114331/9971114339

 

If this intimation comes post-dispatch of order, a fee of Rs. 45 per Kg, will be appended to your bill.

 

DELIVERY AND RETURNS

Shipment Time:

The order placed by you on our website will take approximate 0 to 3 working days for the shipment. It may be shipped earlier based on the availability of the products.

Transit Risk:

The shipment sent by us are fully insured. In case of loss of the shipment while‘in transit’, mithaaionline.com will re-process the order without any additional charges.

 

Delay in Shipment:

The time to ship mentioned on our website against each item is indicative (1-3 working days) and those areapproximate values only.

Sometimes due to situations beyond our control, delays may occur.

No refund, returns, replacement & exchange will be entertained for this reason.

If, for any reason, there is a delay in shipping we will notify you to through telephone call and email registered with us.

However the dates for delivery are approximate only and we are not liable for any delay in delivering you rorder or any part of it.

We may choose to deliver your order in separate parts.

In some cases we may offer an refund for unfulfilled part of the order.